We're here to help! If you have any questions about your order, our products, or anything else, we'd love to hear from you.

Customer Support

Email: admin@wearavelique.us

Instagram: @wearavelique

Our customer support team aims to respond to all inquiries within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday – Sunday: Closed

Messages received outside of business hours will be answered on the next business day.

Need Help With?

We're happy to assist you with:

• Order status and tracking

• Returns and exchanges

• Shipping questions

• Product recommendations

• Jewelry care

• General inquiries

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name

• Order number (if applicable)

• A brief description of your question or concern

• Photos, if you're contacting us about a damaged or incorrect item

Thank you for choosing Avelique. We appreciate your support and look forward to helping you.