Thank you for shopping with Avelique. We are committed to delivering your order safely and efficiently.

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

• During holidays, promotions, or new collection launches, processing times may be slightly longer.

Domestic Shipping (United States)

We currently ship throughout the United States.

Estimated Delivery Times

• Standard Shipping: 3–7 business days

Delivery times are estimates and may vary depending on the carrier and destination.

International Shipping

We proudly ship to customers worldwide.

Estimated Delivery Times

• Canada: 7–14 business days

• International: 10–21 business days

Shipping times may vary due to customs processing, local postal services, weather conditions, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Example rates:

• United States: Calculated at checkout (or free over your chosen order value)

• Canada: Starting at $14.99 USD

• International: Starting at $19.99 USD

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing a tracking number. Please allow up to 24 hours for tracking information to become available after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are not included in your purchase price or shipping fee and are the responsibility of the customer. Avelique is not responsible for delays caused by customs clearance.

Lost, Stolen, or Delayed Packages

Once your package has been handed over to the shipping carrier, Avelique is not responsible for shipping delays, lost packages, or stolen deliveries. If your package appears lost, please contact the shipping carrier first. If you need additional assistance, feel free to contact us, and we'll do our best to help.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Avelique is not responsible for orders shipped to an incorrect address provided at checkout.

If you notice an error, contact us as soon as possible. We'll do our best to update your address before your order ships.

Contact Us

If you have any questions about your order or shipping, please contact us at admin@wearavelique.us. We're happy to assist you.